Also the same with printing the test page. Windows, Windows 10 bit Change: I have a 64bit Win 10 installation. This product was sold by a third party. But when it is finished it says that the printer is ready to go, under Devices and Printers under the HP Laserjet it says “driver is unavailable”. Is my Windows version bit or bit?

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I also tried the PCL6 driver The list of recommended drivers for your product has not changed since the last time you visited this page.

HP LaserJet Printer series | HP® Customer Support

Please use the product number and serial numbers of the new product to validate warranty status. No software or drivers are available for this product with the selected operating system.

This is how I solve the problem: Tell us about your experience with our site. Would you like to view the product details page for the new product?


It installed the printer driver.

HP LaserJet 1200 Printer series

Brave blocks unwanted content by default and keeps count. We were unable to retrieve the list of drivers for your product.

Open printer properties Go to “Device Settings” tab, and scrool down to the end Change the following maybe you want to keep some settings: Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Sorry this didn’t help. This product has been exchanged for a new or refurbished product. Follow this checklist to stop these prints: I also tried the generic HP universal printing PS whatever this might be but it still is not working.

I have a 64bit Win 10 installation. In reply to Kannibal’s post on June 2, Select your operating system and versionChange Detected operating system: In the printer queue there is the document in error.

The Virtual Agent is currently unavailable.

HP Customer Support – Software and Driver Downloads

Free Download for Windows. No thanks Submit review. Javascript is disabled in this browser. Product sold without warranty: Tech support scams are an laseerjet issue where scammers attempt to trick you into paying for unnecessary technical support services. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.

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Modify your browser’s settings to allow Javascript to execute. Windows, Windows 10 bit Change: The Virtual Agent is currently unavailable. Warranty removed from product: Reply 2 people were helped by this reply.

Please enter a Product Number to complete the request. Modify your browser’s settings to allow Javascript to execute. Maybe some words and names I used is different, because my Windows isn’t English, but is easy.