Additionally, HP recommends that you use this installation method in the following cases:. Make sure the printer, access point, and computer are all on, and that the computer is connecting to the wireless network. If the self-test report does not print when slowly pushing the paper farther in , repeat the previous steps to clean the rollers again. Environmental specifications In the presence of high electromagnetic fields, it is possible that the output from the product might be slightly distorted. The list of recommended drivers for your product has not changed since the last time you visited this page. The serial number provided does not match the previously selected product. After the installation process completes, verify that your printer displays in the queue.

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Decide how to install the software The software CD that shipped with your printer is not supported in Mountain Lion. A clean, lint-free cloth, or any cloth that will not come apart or leave fibers.

This tool applies to Microsoft Windows PC’s only. Operating System – Windows 7, Windows 8, Windows 8. Use a flashlight to view the mechanism inside the tray to make sure that nothing blocks the paper from engaging with the rollers.

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This feature of the product helps to avoid wasting ink and paper if 31c paper is not what you expected. Click the Windows iconclick Control Paneland then click Printers. Mac OS X Your network is already set up: To look up your network name and password, download and run the HP Print and Scan Doctor on a computer that has an active wireless connection to the network.

Now you can stay connected and print on the go with ePrint. The on-screen keyboard displays on the control panel. Click Fileand then click Print. Press the Power button to turn on the product.

Printer Specifications for HP Photosmart Premium e-All-in-One Printer Series (C310)

Additionally, HP recommends that you use this installation method in the following cases:. Reorient or relocate the receiving antenna.

If no updates are available, your Mac has the 310 software and database installed. Click the plus sign. You need to use 10 to 25 sheets of paper only for purposes of these troubleshooting steps. Select all Deselect all.

HP Photosmart C Printers – Wireless Printer Setup | HP® Customer Support

The problem is probably related to the paper that you were trying to print on, or possibly a connectivity problem. Europe, Middle East, Africa.

Warranty removed from product: Select your h;, and then click Properties.

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A release delay might be required for full testing and quality assurance of the final version of the operating system. The following video demonstrates how to use Wi-Fi Protected Setup to connect your printer to a wireless network.

Lightly dampen a clean, lint-free cotton swab, and then use it to clean the pick rollers. The HP Print and Scan Doctor is a free tool to diagnose and resolve printing problems and to gather network information.

HP Photosmart Premium e-All-in-One Printer series – C – Driver Downloads | HP® Customer Support

This download method includes the HP print driver. Follow these steps to print a Network Configuration Page. This product has been exchanged for a new or refurbished product.

Remove the two-sided printing accessory duplexer from the rear of the product. Clean the rollers in the product. Your wireless-capable HP printer. However, there is no guarantee that interference does not occur in a particular installation. For more information; View article. Install with the software CD.