Are you an end user or business customer? The will not handle med format film. Your D drive is your CD drive. There is evidently a patch on the CD for the communication error. They also said to reinstall driver before reconnecting to the scanner.

Uploader: Dakree
Date Added: 25 February 2013
File Size: 11.98 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 24491
Price: Free* [*Free Regsitration Required]

After one hour of waiting, nothing downloaded.

My Epson 3490 Scanner Will Suddenly Not Start

Why can’t I scan slides or negatives? It does not scan film though.

I can’t scan multiple document pages into a single PDF. Several times since this problem appeared I have scanmer Device Manager plus Windows Remove programs to remove Epson driver completely and then I reinstalled the driver from the Epson. That was pretty easy to diagnose.

Find a repair centre close.

Epson Perfection 3490 PHOTO Flatbed Scanner

I got one reply earlier from Epson Support, but after I tried their suggestions and answered their questions I haven’t heard further from them. In scqnner case, I right clicked on each of these one at a time and clicked on “Scan For Hardware Changes”.


Why are the cards jamming when I try to scan business cards? I continue to have a problem epon downloading this dmg on a brand new iMAC. I used your link and it still gets stuck even when I do it manually as per the instructions if longer than 5seconds to download click here Show less Show more.

I asked if they could mail me a. When we compared the scan with the original, the only difference we saw was a barely discernable loss of sharpness in the copy. The strange thing is I can’t imagine I did anything that could have affected the scanner between the last time I successfully used it and the present problem.

Has been successfully added to your basket Continue shopping Go to checkout.

The manual for your scanner is on the Epson site. For more information on how Epson treats your personal data, please read our Privacy Information Statement.

Epson Perfection Photo. For more information and for registration, please click here.

Epson Perfection Photo Specs – CNET

I suggest you give it a try. It’s a 34990 tricky to scan cross processed slides but it’s still doable with further processing either in lightroom 349 photoshop. On one of our toughest test slides, which had a dark line of trees against a bright sky, the lost more detail in the tree line than either the CanoScan F or the F. If you change the USB ports, you must install the patch again. Are you looking for the solution to your computer problem?


Delete any files or folders it finds in the Windows folder. Please advise if I didn’t follow the instructions correctly.

Trying to download the Epson driver v. Linux Mac OS 7. When I left click on My Computer I see an icon representing my scanner. Thanks for trying to help.

Windows Explorer just requires one less step to get to the contents with a self-executing CD In the drive. Scans directly to PDF format. Epson Perfection Scxnner.

Previous post: